Do you want to return something? No problem! All we ask is that the items are returned unused. Email us for our current return address and please include a reason for your return - we're a team of two so we appreciate any feedback you may have.
You can return/exchange any item within 7 days of receiving your original order in UK and Europe (14 days for Int). This has to be posted out of your own pocket.
We will refund the price you purchased your item at minus any original shipping costs. All refunds will be processed within 24 hours of receiving the goods.
We will refund your purchase in € (EURO), and we always use the most up to date exchange rate. Please note that depending on your bank's currency conversion rate, a difference from the originally charged sum may occur when your bank refunds your account unless of course, it is a EURO account.
All goods will be inspected on return.
The goods are your responsibility until they reach us, so make sure it’s packed up properly and can’t get damaged/ lost on the way!
We are not responsible for any items that are returned to us by mistake.
We try hard to accept all returns, and returns to us don’t need to be in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.